I actually donot understand how the corporation has remained in operation such a long time! Their telephone support sucks but there customer support is a whole lot worse! I acquired my child a City PCS telephone for holiday this past year and got her the "anything support" to begin with they never explained they ASK YOU FOR TO PAY FOR YOUR STATEMENT!!! Three bucks per month simply to spend your statement! Along with that she's just in a position to wording about 50% of times and certainly will seldom can get on the net. Her telephone burned-out a week ago... It really began smoking while she was getting it and so I got it back again to the shop who attempted to market me a different one. Anything explained to not get it done so when I got home and looked over the agreement it stated the telephone is under agreement for 12 months and so I returned towards the shop who advised me I'd to go towards the corp office. After I got towards the corp office in Panorama Town there have been 11 workers there-but just 2 displays available! Another 9 were simply relaxing around speaking on the mobile phones, one woman was composing a notice and 2 additional women were taking a look at each others images. I waitedfor 45 minutes until my amount got up after I requested the man why only 2 everyone was operating he folded his eyes and stated its common below. He offered me not a problem about trading the telephone and offered me the amount towards the workplace to contact and examine when the new telephone was shipped however (requires 3 times). About the 3rd evening I tried all day long to obtain to that quantity but I kept receiving their workplace in PANAMA! Within the CARIBBEAN! Following a handful of hours I eventually got somebody who explained once the workplace is hectic with no you can reply the telephones the outlines roll-over for them. I expected them when they possess a site I will e-mail plus they stated no nevertheless when I had been there I noticed a PC at every stop. I expected for another telephone number they stated they do not have one. After I questioned them imagine if another shop must keep in touch with THEM-THEY really are a corp workplace they stated another shops don't possess the figures. I acquired so much run-around that I went up there and you know what THE SAME AS BEFORE! Everyone enjoying on computers, speaking about the telephone etc which period just one individual operating! I expected for that supervisor and he or she ended up to become the letter-writing woman! The telephone hadn't gotten there and he or she stated nicely we are able to do a trade with among the telephones below for $30 we've some within the back. After I protested and stated it's been 5 times you stated it'd be within three or four in the newest you have to do a trade for-free. After increasing my speech about everybody sitting around doing nothing and all of the calls likely to Panama since they're to sluggish to answer them she stated well okay I would like to get try looking in the rear. She returns and stated oh I believed we'd some but we do not. I expected for that quantity towards the primary workplace and he or she stated the same as Panama. Oh we do not have the amount I am not really certain where the primary office is. I stated imagine if you've an issue and have to keep in touch with them-and she said oh it's not going to occur but I dont actually believe they've a telephone there! A telephone company with no phone-in there main office!!!???
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