Our childis mobile phone was taken. AT&T needs a $250 dollar charge along with the price of the brand new telephone since she nevertheless has 8 weeks on her agreement. I've had 3 discussions with reps about the telephone and also have visited the neighborhood shop twice and that I have gotten another tale from each individual. Ultimately got an individual about the telephone who stated that they'd renounce the fee if we closed a brand new 2-year contract and settled an eighteen money service charge. She stated that whenever we visited the shop to possess them access her records and they might recognize the offer. Well they did not. The supervisor explained these telephones are very costly and they cannot renounce the charge since my child might subsequently need to have the telephone for just two decades and 8 weeks plus they simply are not created to last that extended! That is clearly a fantastic declaration about their costly item. After I called back concerning the provide the woman created I had been informed they do not understand who she was and he or she was misinformed. I've difficulty thinking they have no idea who she's. What-ever occurred to some business position behind what their workers stated. I'll be changing to Verizon the moment possible. I've often had excellent customer support from their website.
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