I went in the Tri County HH Gregg store in Cincinnati with the intention of purchasing a DVD player they had advertised. A salesman helped me find the item and before we went to the register I asked if I could use a travelers check to pay. He wasn't sure so he asked a manager and was told he could. After filling out the travelers check and signing it I gave it to him with my id. He couldn't get it through and went back to the manager again and this time was told that he couldn't accept the travelers check. I talked to the manager and at first he said that he couldn't accept it because is was a $50 travelers check and they couldn't make change and then he said that their insurance wouldn't let them accept travelers checks at all. I informed him that I had asked prior to filling out the check and that he had previously said I could use it. Since American Express travelers checks are good worldwide, I couldn't understand why it wasn't good at HH Gregg and I was upset because I had already filled it out and signed it. I left the store upset and made my purchase at Sears. HH Gregg is off my list of places to shop at.
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