Usacomplaints.com » Electronics and household app. » Complaint / Review: Apple retail store - Customer Service. #492066

Complaint / Review
Apple retail store
Customer Service

Workers in the Apple store in De are surprisingly arrogant as it pertains to getting together with the client. The old adage of "the client is definitely correct" doesn't affect the company type of this shop. Nowadays whilst in the shop, I observed a adolescent displaying deficiencies in regard to some more aged client. Not just did the adolescent didn't understand how to advance the clientis problem but she confirmed a resistance that's all-too acquainted with parents who've teens who genuinely believe that they're the planet. The client who had been being verbally attacked from the teen visited discover the supervisor. When I was accompanying the client to obtain the supervisor, I believed the scenario could be solved. Child was I wrong! The supervisor lacked managerial abilities and didn't find a way to modify a connection having a client. The supervisor didn't begin to see the worth a person provides towards the shop. Moreover, the supervisor didn't pay attention to exactly what the client was saying. He centered on small factors and didn't comprehend the main criticism of the client.in the place of getting the effort to see the client he may manage the problem (as-is traditional on most stores) he requested the client what he must do.

This knowledge has confirmed me that Apple, although an inventor in electronic devices, isn't worried about the worthiness of the client. Apple is switching culture into meaningless personal computers and heartless people.


Offender: Apple retail store

Country: USA   State: Delaware

Category: Electronics and household app.

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