My husband and we have been having problems for the past 2 to 3 years with Comcast with the services and prices. I had all three of the services and the signals kept getting lost and slow connection on the net. The phone service is bad. I wouldn't get half of the calls. On April 16 my husband went and turned in everything and told them to cancel our service since we are going to get service from another company. We had all three services switched to Verizon. When my husband turned in everything he was told that the bill is cleared we didn't owe anything.
Well here it is mid June and we get a bill saying we owe a $670. I called them this morning told them my husband turned in everything and the receipt was marked closed account. It had the date o n there when it was closed. When I told her that she stated that since a tech didn't come out to the house it was still active. I did tell her when someone hands in the equipment and says to close the account close it. She also claimed that you dont need equipment. I did tell her that her company is out to get money from people that don't have it.
0 comments