Usacomplaints.com » Electronics and household app. » Complaint / Review: Prestige Camera LLC - Bait & Switch Rip-Off. #468481

Complaint / Review
Prestige Camera LLC
Bait & Switch Rip-Off

On Aug. 28, after researching the best prices on a SONY T-200 camera, I placed a internet order with Prestige Camera. Later that day I received an e-mail message asking to verify my billing information & indicating I "may also be eligible for discounts on additional accessories and packages which are available with your product." I called the number and spoke with Curtis. He suggested that I should purchase a longer life battery, an external charger and increased memory. I agreed that I should have these items. He then went on to mention extended warranty and other "extras". I said I did not need them, but he continue to "harass me", "bait & switch", etc. Until I finally agreed to his "deal". ($599.00) I asked to have a detailed accounting before he shipped, but he shipped anyway. (I still have not received a detailed invoice (Only an invoice indicating a Camera Kit at a unit price of $549.99 $50.00 Handling and Insurance (No insurance is indicated on the parcel). Their e-mail advertisement indicated a price of $194.00 (including shipping) for the camera. No indication of prices on the accessories. What I received was 1) Camera (s/b $194.00), 2) Upgraded battery (s/b $49.99 by SONY's catalog), 3) external charger (upgrade) (s/b $39.99 by catalog) and 4) 1G of memory (s/b 39.99 by catalog), a total of $338.97. I have been "ripped off". I have spoken with Curtis and he offered me a camera, but no refund.


Offender: Prestige Camera LLC

Country: USA

Category: Electronics and household app.

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