Hi there-I am just another one of the growing masses of humanity that are tired of giving away money for useless products. Did you know that Magic Jack is not formally registered as a telephone communication system? It's labeled as a "multi media experience". I was told that you cannot port or transfer their phone numbers to another phone system because they own the number! I was a customer of that thing for 3 very long years. It was the biggest mistake ever. Fortunetly it was a cheap mistake but the amount of headache and hastle and bad calls for so long made it terrible and I regret the first time I ever bought it. Actually, it worked ok for the first year but as more and more people buy this worthless thing, it has plugged the pipe, so to speak. Their servers are overloaded and they have done nothing to fix it. They have not spent any time and money to improve their system and the call audio is terrible.
If you want to go to the Unofficial Magic Jack website with it's useless tech support forum go here
http://www.magicjacksupport.com/
It's just some users that come on there trying alot of things to get the phone to work better. People simply refuse to throw it in the drawer and chock it up to a nad mistake. Some are still hoping for a miricle thats not coming. The owner of the company is a man named Dan Barsilow and you can email him at
[email protected]
Also, if you still own one of these, (I have 2) and need some tech help, I can give you all the names of 3 of his main tech support people. I have emailed these guys alot over the last few years. They are the best he has and one of them is the head of the tech dept. I see no reason for people to wait for days to get a response to their tech questions-
Amange. [email protected]
Greg. [email protected]
Rikard. [email protected]
AND THE BOSS IS
Mike. [email protected]
Now, I tried everything but a witch doctor to get better sounding phone calls from this device, which by the way, is called a "dongle". I have tried everything they said too and some things made it better but in the end it was just getting worse as they kept adding new customers and throwing no new money into improving and upgrading their system. They claim to be adding "300,000 new customers every month" what a bunch of bs! They are selling a defective product and they should be stopped. It's fraud.
It does not work as advertised at all and after 3 years of trying I can say that the audio problems are not in your pc or in your connection speed or your ram or your graphics card or your speaker system or anything else they will tell you. The problem is and always has been on their end and they know it. They will keep peddling these worthless pieces of junk until they are stopped. I asked 3 other local people how theirs sounded. All were bad. So, I know it's not my system. It's theirs!
So, when will this company fold? They should close up or fix it now. As they are not a communication system, and how they got around that is anyones guess, the FCC has no jurisdiction over them I guess. But if you want to start a class action law suit, I'm down for that! For all my hours of time spent trying to "fix" this unfixable piece of plastic.
Now, if you still need a really good phone that gives you completely crystal clear calls every single time you use it, and you want to call anywhere in the US at anytime and talk all you want, and you want all the bells and whistles like call waiting, caller ID, voice mail etc. AND no phone bill! Then get the best one going OOMA! -If you have not yet heard of Ooma, you will. Ot has the highest ratings out there. The calls are free.
You buy the box, called the HUB and you get the Scout, The main box, or hub, is the size of an answering machine and it does that as well. This is a fantastic system and it's made by some computer geniuses in Silicon Valley. It gives me clear calls every time. I found mine on Ebay, new for $200.00! -No phone bills! Thats it! All you need is the internet to run it. It does not need the computer! Just your internet so the computer can be left off, saving money. Its a VOIP phone but much better then Vontage and much cheaper, as in free after the hardware is purchased. They are now sold at Walmart, Best Buy and many other places.
I love this thing so much, after 3 years with Magic Joke, it's such a joy to call people again. People did not like me calling them with MJ, it had so many ugly background noises that they prefered I didn't call at all. Folks, I don't in any way work for Ooma or have anything to do with anyone that does. I am retired and money is tight. This device is the best $200.00 I have ever spent! I mean it. The calls are actullay more clear then the land line was and you don't need any land line for this. You can get rid of the phone line alltogether. All you need is to run you high speed into the box and out to your router.
They give you a list of local numbers to choose from or if you want, you can pay them an extra $39.00 and they will port, meaning transfer your old number to use with Ooma. It takes about 3 weeks to do but in the meantime they will give you a temp number to use or you can use the free system called Grand Central which will answer all your calls and forward them to any number you give it. Its a free call forwarding service owned by Google. To check out Ooma and see the video on it go here-This phone is the best deal going, no doubt and if you Google Ooma reviews you will find a 90% happy customer rating. People are loving this. And for me it came along at just the right time. I hope they start doing the informercials like that stupid Magic Jack and finally give people what they paid for! This phone is a bargain-
O-one more thing about it-The system is this You get the main box, called the Hub. Its the brains as well as the answering machine. You can also check your messages privately online in the Ooma Lounge and listen to them there. You also get a smaller box called the Scout. This goes in another room and acts as a second phone line-actually an extension of the first line OR if you get Ooma Premiere package, which is free for the first 90 days, you can add a second phone number so another family member like a teen girl who has to talk all night to her boyfriend that lives in another state-it gives you a second line and seperate phone number!
If I still had kids at home I would have to have this for only $99.00 a year! They get their own phone and new number and can talk all they want across country for free! -I have the Hub only and I have a cordless phone with a second phone. It goes in the other room and without the Scout it works fine. So, it's whatever you need but it's all really cheap and works great! Any questions on either system feel free to ask-I'm Rob at
Rob
Vancouver, Washington
U.S.A.
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