Usacomplaints.com » Electronics and household app. » Complaint / Review: Jvc - Costy stereo fails after brief warranty. #428232

Complaint / Review
Jvc
Costy stereo fails after brief warranty

JVC's most expensive shelf stereo — Model FS-7000 ($500.00 at time of purchase) — failed twice within 14 months after 1-year warranty.

Failure was product fault, not misuse — fluorescent display faded out first, CD player stopped working a couple of months later.

JVC's responses: At my cost, take or ship system to its Cerritos California facility for a repair estimate. JVC would not extend the warranty. Cerritos facility is over 30 miles from my LA home.

An "authorized service facility" did give me a phone estimate of several hundred dollars for parts alone.

So much for JVC.


Offender: Jvc

Country: USA   State: New Jersey   City: Wayne
Address: 1700 Valley Rd

Category: Electronics and household app.

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