On 11/4/08 I placed an order with Powerseller for a tv. They immediately charged my account on that date, even though the item was not shipped.
I repeatedly called them to determine when the item was shipped and when I could expect delivery, but they could not tell me. Since I really wanted a tv, on 11/21/08, after again asking for delivery info and not getting any, I advised them to cancel the order on 11/21/08 (via phone, email and thru their website).
When I received my Amex bill, on 11/21/08, I called and disputed the 11/4/08 charge from Powerseller, since I had cancelled the order.
On 11/21/08 I place a new order with TV & Computer Sales (charged to my account on 11/24/08), and received the tv on 11/26/08.
At this point I was a happy camper, but then, on 12/1/08, a delivery was attempted for a tv, which I refused (I had my tv already). I wasn't sure who had shipped the item, but I suspected it might be Powerseller, but that didn't make any sense since I had cancelled my order with them.
They now are charging me a total of $398.79 for cancellation fee and restock fee!!! According to Amex, I have to pay. This is BOGUS!!
0 comments