Here is there b.S. Letter to me, and is my letter back to a bad company!
Dear Ryan, I guess you did not read my email and just sent me a generic email about your return policy. You just made a bad situation worse. And in light of that I will never due business with you again and will make every attempt to discredit your company. I think I will start with calling gateway it self who recommended you and tell them how awful you are and praise notebook parts.com for there help with the situation of my laptop being stolen. That is so funny, I just thought of 10 people who have gateways wont need parts from you. Sincerely, Frank
P.S. Nice line. For the past 22 years Mundo Corp. Has grown and prospered due to our continued effort to ensure availability of parts and exceptional customer service before and after the sale.
In a message dated 09/17/08 15:01: 01 Central Daylight Time, ryanne@ mundocorp.com writes:
Good afternoon Frank,
Our Products carry a 30-day repair or replace warranty for defective items only, unless otherwise specified. We will not be able to accept a return for this item as you stated this item is not defective. As per our warranty all sales are final.
We are enclosing a link to our warranty and are also enclosing them for your review http://www.mundocorp.com/warranty.html
0 comments