Complaint / Review
Gateway
Computers and the MPC ripp off Irvine California

I purchased a Gateway notebook and a comprehensive three year on site warranty from Gateway. I purchased the computer and warranty on December I experienced a failure of the network card February the warranty contract is in force untill December. Apparently Gateway sold the warranty contract to a company called MPC in Idaho. MPC has filed bankruptcy and in an email from MPC they let me know they are liquidating all of their assets and will not be honoring any warranty repairs.

I never entered into an agreement with MPC my agreement is with Gateway. Now Gateway tells me to deal with MPC. I have told Gateway MPC is out of business and they do not care. I am not alone there are thousands of people in the same situation as my self. This is a great situation for a class action law suit against Gateway.