Rain soft is a big scam. We got sucked in to the demonstration right after we purchased our first home. We signed the contract and the installation took place the next day. I had the three day cancellation policy on our agreement and wished to cancel but was told that becasue the installation process was complete that wasn't possible. I never noticed a difference in my water quality for the year I actually used the product. Then the water softener began to fill and drain constantly. It's in our basement and were not aware until we had a 900.00 water bill over two months of trying to locate a leak. I made several complaints and was told I would have to pay outrage service call fees. Finally my last contact was I was not going to pay anymore unless they resloved the issue. They were more than welcome to come pick up their equipment that I had not been using for years. I heard nothing for over a year and a half until I was being sued for not paying for remaining balance of 1200.00. After paying 7000.00 already plus the water bill. Don't trust rainsoft.
0 comments