Usacomplaints.com » Electronics and household app. » Complaint / Review: MagicJack CustomerService - Talked to cusotmer service for whole today, chatted with 4 technicians but not solved the issue. Poor and hope less sevice. #404988

Complaint / Review
MagicJack CustomerService
Talked to cusotmer service for whole today, chatted with 4 technicians but not solved the issue. Poor and hope less sevice

Had chat with customer service for more than 6 hours - they escalated themselves but looks like 3-4 persons doing the tech support - finally they asked me to wait for livelook agent, have been waiting from past 2 hours - that agent is only one person supporting 30 people, each person taking more than 1 hour as per their conversation - This is ridiculous service compare to any service i have seen

Let me know whether you can help to file a case on them. My magicjack number is 972-957-8936.


Offender: MagicJack CustomerService

Country: USA   State: Florida   City: West Palm Beach
Address: PO BOX 6846

Category: Electronics and household app.

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