Had chat with customer service for more than 6 hours - they escalated themselves but looks like 3-4 persons doing the tech support - finally they asked me to wait for livelook agent, have been waiting from past 2 hours - that agent is only one person supporting 30 people, each person taking more than 1 hour as per their conversation - This is ridiculous service compare to any service i have seen
Let me know whether you can help to file a case on them. My magicjack number is 972-957-8936.
Complaint / Review
MagicJack CustomerService
Talked to cusotmer service for whole today, chatted with 4 technicians but not solved the issue. Poor and hope less sevice
Author: Shruthi1
Offender: MagicJack CustomerService
Country: USA State: Florida City: West Palm Beach
Address: PO BOX 6846
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