QX Telecom (QX Phone Card; WQ Long Distance; Quality Exchange Communications) QX Telecom (WQ Long Distance) ripoff dishonest ripoffs rip off scam con artists ripoff artists fraud ripoff con-artists took us for all we had Quantico Virginia...
I first discovered this scam after discovering 3 months of unauthorized charges to my credit card of $59.78 each. I contacted QX Telecom and they said I had ordered the service and should have received a phone card in the mail (I never did). They said they would send me another card. I waited a month and did not receive one. I called back and they gave me my calling information over the phone.
They agreed to refund the last two charges, however, I had to pay the first. After cancelling my card, I had 5000 minutes to burn. I sent the information to all my friends to use up the mintues. I've been calling the card to check on the minutes which were almost depleted. I called today and was shocked to find the card fully recharged.
I checked my credit card statement online and on 14 Feb my credit card was charged $59.78 for another phone card without my authorization.
I called tonight and the service representative said that I called them on 14 December and recharged the card. When I asked them who called and recharged the card he said all they have is a note, they don't write down the persons name. I know this is a lie because the card was not depleted during December there was no reason for anyone to call to reactive the card. This company is totally out of control.
I told him I wish to file a complaint. He said I have to submit a letter. I told him to cancel the card and I am out another $59.78. How do I get rid of these guys???
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