I'm an initial time person of the Sirius satellite radio since it was handed in my experience like a present from my spouse. She bought radio stations plus a $50 prepaid gift-card which was said to be put on the very first year contract cost. I went online, produced my consideration, triggered radio stations, and supplied my charge card to pay for the distinction of the 1 year agreement. I examine my bill about the Sirius site and that I observe that the season agreement was charged to my credit card, however the $50 prepaid reward card is resting within the consideration like a "credit" or unfavorable balance.
I contact customer support (clearly sub contracted out-of India) and have for that $50 to become returned back again to my charge card. They explained the were not able to get this done which the $50 could be accessible easily desired to buy every other providers or restore my agreement next year.
That Is inappropriate... I actually donot need every other items and that I am unsure I'd need another year of support. I called again. And same task. I expected to get a boss and that I get disconnected.
I'll keep looking to get my money-back, but I observe this as small theift. The organization clearly wants the $50 significantly more than I actually do... I also approached the Air Shack where radio stations and gift-card were bought and also the supervisor stated he'd provide the problem up together with his account director from Siri.
Our advice to most people are do not make use of the prepaid giftcard. It surely does not supply any worth and simply provides Sirius a good way to unjustifiably MAINTAIN you money.
A brand new disappointed client, although not for extended...
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