Usacomplaints.com » Electronics and household app. » Complaint / Review: AT&T - Customer support. #365596

Complaint / Review
AT&T
Customer support

Our experience has been terrible. I'm to the stage of eliminating anything. I simply received my new telephone pantec matrix recently. Nowadays i used two and half-hours about the telephone looking to get helpl. Nothing has been resolved. First I attempted in the future on att.com and e-mail but apparantley the contact us e-mail or talk doesnt work. I listed with advertising internet after which put up my other place mail accts. I then visit my telephone and get access to it thru advertising internet and obtain in to the mail. You will find no emails being fwd. I then appear online, no emails. I deliver a contact from my telephone and recognize it applied my advertising internet user identification as my current email address. Gapeach1979@medianet. Att.net that we DON'T need being an email address for my telephones outgoing mail. And so I contact customer support bc that's what aid on the web lets you know do. Somebody removes my acct. I reregister. And today today login is rachelcrane but my mail is gapeach1979@medianet. Att.net and so I get handed around several times between information, tech-support, along with a press internet individual. They do not understand why that is occurred. I suggested perhaps it requires occasion for anything to reset. Therefore she removes my acct again. And so I waited nearly 10 hours. Appeared on my telephone under press internet and there is no PLACE emails put up. I return to press internet that will be ask me to reregister. Used to do so. And anything i joined earlier remains and contains my mail as gapeach1979@medianet. Att.net. Therefore mail continues to be incorrect, I'm still not obtaining any PLACE fwd and that I imagine I'll need to invest another two hours tomorrow about the telephone that will be exceptionally challenging during work. I'd greatly be thankful if somebody may PLEASE determine this out and email me at rachel. [email protected] and contact me at 772-360-4500


Offender: AT&T

Country: USA   State: Florida
Site:

Category: Electronics and household app.

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