Usacomplaints.com » Electronics and household app. » Complaint / Review: Samsung - Poor Customer Service. #357725

Complaint / Review
Samsung
Poor Customer Service

Previously I created the error of buying a "brand" item, let's assume that I'd obtain greater providers must things FAIL. Nevertheless, this can be a mistake I'll NEVER do again. I bought 3 airconditioners, 2 tv-sets and anything was good till I desired customer support. I had been informed that I'd need to spend to possess my AC delivered to my nearest fix location, which been in Mi. Being from WV I came across this absurd. It had been under guarantee however the customer support everyone was rude. Explained there is nothing they might do about this. Set the issue myself. Required it out-side and beat the garbage from it vowing not to purchase nothing else from their website. Last Mom's evening, my kids chose to get me a brand new cellphone. You know what they selected? Yes! It is a Samsung. Possessing it merely 70 times it totally died. I approached them the very first time to that we was informed that it'd charge me $65.00 in order for them to repair it. Our kids just compensated 68.00 for this. I request the person if he was on some type of medicines. Nevertheless ticked down following a couple of days I chose to call-back and protest to somebody apart from the client service representatives. This time around I acquired a pleasant woman who stated that what I had been informed by this guy was wrong which I did so possess a decades guarantee also it shouldn't charge me nothing. The mobile phone continues to be delivered down for all months and that Iam still waiting patiently. I really hope that one gets sorted out.

Term for the smart... Deliver Samsung to bankruptcy. They're significantly more than pleased to let you know what you would like to listen to when anything is acquired however when you have an issue? Ignore it.

Televisionis? 1 has took up-right after warrenty expired and simply idlely awaiting others.


Offender: Samsung

Country: USA

Category: Electronics and household app.

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