Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears - False advertiing... Sold product at sale price... Then cancelled order due to pricing errors!. #350035

Complaint / Review
Sears
False advertiing... Sold product at sale price... Then cancelled order due to pricing errors!

I bought a Home Theater System on sale and they were out of stock of that product. I was told that it would be less than two weeks if i ordered it and had it delivered.

After talking to the salesman and manager of the electronics department decided to buy the home theater system. I even asked if the sale price was acurate because the original price was alot higher. The manager said that she checked the price 3 times and it was correct, and if i bought it they could not change the price when i came to pick the item up.

One week went by and I got a phone call that of course was a recording. The recording stated that my order was cancelled due to the item no longer being available.

I called the store that i purchased the home theater system and the person there said that it was cancelled due to a pricing error.


Offender: Sears

Country: USA   State: Illinois   City: Peoria
Address: 2200 W War Memorial Dr Ste998
Phone: 3096813100

Category: Electronics and household app.

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