These guys are terrible! It took three different interactions with them to realize how crooked they really are. I have a long story involving 3 different hard drives which they replaced on the same computer over a two year time span. (This gives you an idea of the quality of product they are using if their hard drives crash so often.)
Each time they replaced my HD, they told me that they were able to recover some data from my old hard drive and for the great bargain price of $50ish dollars they will "restore" some of your old data. Well, I fell for that joke the first time, but after that I realized that all you have to do is buy a $5 piece of equipment to read your hard drive externally and you can do it yourself.
The second time one of their replacement hard drives crashed, I was leaving town on business in 2 days. So I spoke with an employee named Joe Hauge who promised me that they would overnight my computer to me as soon as they finished it. Well... It took them twice as long to finish it as I was told and Joe Hauge shipped it to me via UPS ground. When I called him he told me that he never said that he would ship it overnight to me and that I was making that up.
By the time it arrived in San Diego, I was already gone to a different city. It took me a month to find where my computer was shipped in San Diego and have it shipped back to Columbus. These people are dishonest!!! Do not give them your business! Do not ship them anything!!!
corhof
columbus, ohio
U.S.A.
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