I was attempting to order a Nikon D40 and during a phone call to confirm the order, the service associate attempted to 'upsell me'. When I declined the offer and asked for him to send me whatever it is I ordered as advertized, I was told my order would be cancelled and that I was subject to a 7% cancellation fee because my order has been processed! This happened in a span of 5 minutes. I informed the representative that I would dispute the charge since I had not confirmed my order and that nothing had been shipped to me. He challenged me to do so stating 'it will take 6 months to resolve that anyway, so go ahead!'
I want to warn other consumers from this shady outfit. I alerted Discovercard and they are waiting for a charge to post on my account before initiating the dispute investigation. Nowhere on the company's website is there reference of a 7% cancellation charge! I just dont understand how Sonic Cameras can even attempt to charge for cancelling an order at the time when one is responding to either confirm or cancel the order! These people need to be stopped and the public/natonwide complaints against them are numerous. Any by the way do not waste your time with any of these online Camera stores: AVOID Broadway Photos, Fotoconnection, One Way Photo, or anyone that SENDS YOU AN EMAIL ASKING YOU TO CONFIRM AN ORDER. Reputable companies will call you to confirm that you are the bona fide owner of the credit card, not to tack on other items to your order!!
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