In August of I rented to own a brand new 2007 laptop from the Rent A Center in Thomasville, NC. The payments were $200 a month, and I paid on it faithfully, never ever late. I paid on it for 12 months, and by July I had paid $2000.00 on it. Now, we all know I could have went into any store any bought it straight out for $500. I do not believe that the computer manufacturers sell their computers to all other stores for $500, $600 and $700 and choose to pick on Rent A Center and charge them thousands. I had more than paid the worth of that computer by July. And, before Rent A Center even starts rebuttling with their "features" argument, I did not see anything that computer had that computers at regular stores did not have.
Keeping this in mind, I had nothing but trouble out of the laptop. It crashed 3 times and both flash drives went out on it, this happened through no fault of my own.By July of 08, I had entered into financial hardship where I could not afford the normal $200 a month anymore, so I called, explained the situation and said I could continue paying at $50 a month. After all, I had already paid $ had nothing but trouble out of the computer, and only had 8 months to go before it was paid for.
They absolutely refused to work with me. The only thing they wanted to do was give me an even older, less dependable laptop with high payments I could not afford. Of course, I refused. They basically wanted to take my computer, keep my $ and leave me with absolutley nothing. They would not even give me a few hundred dollars back so I could buy one, even after I had had nothing but trouble out of the computer.
DO NOT get anything from Rent A Center. Firstly, it may take a while to save up to buy a product you want, but you will come out a lot cheaper in the end and not have to pay two or three times what the product is actually worth. Secondly, they are just there to get as much money from you as they can and leave you out in the cold when you need help. And, third, they do not care about the people who rent from them, or they would have helped me. I did not say I would not pay for the product anymore, although I had paid the worth of it. I just said that I could not pay as much as I had been for 12 months, and since I had had nothing but trouble out of the computer, I see no reason why that request could not have been granted, other than the fact that Rent A Center is just one big rip off.
But, if you wanna get something from them, go right ahead. You'll pay two or three times what the product is in regular stores and be left with absolutely nothing if you encounter a problem.
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