Usacomplaints.com » Electronics and household app. » Complaint / Review: R&R Electronics - Short on information and definately short on good manners. #329287

Complaint / Review
R&R Electronics
Short on information and definately short on good manners

I just wanted to add my two cents about R&R Electronics. What a class act this Earl character seems to be. Not only did he get paid when he sent out two unqualified "technicians" but it sounds like he got paid when his techies were dishonest about what was wrong with the tv in gilbert.

Well, to compound the misery, I want to let consumers know that when you call this company and ask if they are open, they will tell you yes. What they will neglect to say is that they close for lunch from 12:00 - 1:00 pm Monday through Friday. So if you are say driving from Globe, about 50 miles away and they happen to be closed when you show up, you and your TV will bake if you have a big screen. We drove to their store to get our television fixed but it was 12:04 P.M. When we showed up. But instead of getting off their fat %'s to let us at least bring in the Television so the heat would not effect the sensitive components, they sat at their desks and looked at us and pointed at the clock. What has happened to good customer service. Either be decent enough to tell customers when they call to inquire if you are open that you take a lunch break each day so they don't waste a 100 mile round trip or at least open your shop for the two minutes that would be necessary so that you can get your television out of the heat. They sat there and looked at us and pointed at the clock. I will never give any business to R&R Electronics and it sounds like no one else should either.


Offender: R&R Electronics

Country: USA   State: Arizona   City: Apache Junction
Address: 10710 Apache Trail
Phone: 4809845804

Category: Electronics and household app.

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