Complaint / Review
Sears
The mower and kohler motor cracked after 27 hours

I had sears mower less than a year and had only 27 hours on kohler motor before it cracked. I called warranty line and they sent repair man out ordered new engine.

That was 3 weeks ago and now they are saying they have to make that engine and it will be a couple of weeks until they cast it. That means I will be without mower pretty much all summer.

I have called every Sears customer service number that I can find and I get a lot of false promises to have somebody call back that can do something to help.

Don't buy from Sears unless you want junk!