I purchased a laptop projector for $2,437.97 for Alltel Coporation, the telephone company for much of Kentucky. I am the Division Manager for Kentucky and Tennessee. I purchased this for corporate and divisional meetings.
When I got it home, I turned it on for 10 minutes and found that it was not the machine that I wanted. Compusa did not have another model that would suit my needs, and therefore, since I have only had it for two days, and everything was put back in the box in original condition, I demanded a refund!
The store Manager, who was about as impassionate as anyone I have ever met, informed me that I would have to pay in excess of $369.00 for having... OPENED THE BOX!" This is the most absurd, ripoff policy I have ever heard of in my life! Whoever heard of such a ripoff!
Best Buy does not have that policy, neither does Circuit City, nor Office Depot, nor Office Max. Who are these people, and how can they stand by such an insane, ludicrous, unfair policy?
I will never darken the doors of, much less shop in this coporation again, and furthermore, I will send out an email to the entire distribution list of Alltel Corporation, and Alltel Publishing that no one from our company should purchase from Compusa again if this money is not refunded in full.
I still do not have my refund, even partially from Compusa.
Wayne
Lexington, Kentucky
0 comments