Minnesota technicians for the cable/digital telephone/Internet provider Charter Communications based out of Milwaukee, WI are not properly trained in customer service, manners, or technical work. I have had 5 different technicians out to my home in the past 5 days, no one has finished the job properly. My DVR box still freezes during programing and resets itself. Besides the technical issues, a charter tech did more than $100 damage to a fence I had just put up in my yard.instead of walking around the front of the fence he decided to step it down and crush it, severely damaging it beyond repair. They filed a damage claim for me and said I would hear back in 24-48 hours. Its been 6 days. I will terminate the end of my service the end of this billing cycle. As long as you do not need a tech to come out to your home this is a good company, good deals, good product.
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