Reject the $59 service-fee downright! Subsequently contact Pam at 800-326-1459 to inform her why. Maintain your records! Theirs immediately remove after 3 months. I'm not joking! If Pam does not resolve it, and also youare in Houston, contact Deborah at 281-579-1065. Nationwide, contact 800-905-9505 for "customer support."
I got me 2 hours and 8 calls to obtain my charge waived for that 2nd period. Exactly what a laugh!!
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