Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy #430 - Added on charges of advertised laptop. #278351

Complaint / Review
Best Buy #430
Added on charges of advertised laptop

Went to buy advertised Toshiba laptop for $449. Was told not available but had some with additional software installed on them for $499.

After purchase found that software for Word office that was installed was for trial only. Will now have to pay additional $150 or more (up to $600) for the software to use for writing letters.

When I asked Best Buy why there was only a trial software for Word, when it wouldn't take any more to install the total program, they said it was Toshibas fault. IF that is the case, I should have been warned about buying Toshiba by Best Buy. All computers I have purchased in the past ALWAYS included the total Word or Word Perfect program.


Offender: Best Buy #430

Country: USA   State: Florida   City: Jacksonville
Address: 8151 Blanding Bl
Phone: 9047797474

Category: Electronics and household app.

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