Usacomplaints.com » Internet & Web » Complaint / Review: Enigma Software Group - After purchasing their product they build in software that stops the program from working unless I now re-subscribe ripoff. #221389

Complaint / Review
Enigma Software Group
After purchasing their product they build in software that stops the program from working unless I now re-subscribe ripoff

On Enigma Software Group web pages the word used over and over is purchase. The confirmation page (I have a copy) says, purchase. But they are not selling a software product' (spy hunter) as the web page states. They are actually selling a subscription. Yet the word subscription never appears anywhere until the program STOPS working! Then, you are told that if you want the program to work again you have to send them MORE MONEY!

Other companies tell you right up front this is a one year subscription. For example, Norton AntiVirus, tells you right up front that you are buying a update subscription for one year. But, still, the Norton product will continue to work even if you do not re-subscribe.

First Enigma Software Group deceives you into thinking you have purchased their product. Second they take away what you have paid your money for by building in software that stops the program from working.

This is deceptive advertising, a dishonest business practice or plain old extortion.


Offender: Enigma Software Group

Country: USA   State: Connecticut   City: Stamford
Address: 2 Stamford Landing, Suite 100

Category: Internet & Web

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