Usacomplaints.com » Electronics and household app. » Complaint / Review: TvAddicts. tv - DVDStore - Did not send the order I placed & will not respond to e-mail or telephone calls. #270566

Complaint / Review
TvAddicts. tv - DVDStore
Did not send the order I placed & will not respond to e-mail or telephone calls

I placed an order on December 11 and it was posted to my credit card on December 13. As of this date (January 20) I have not received my order and the vendor will not respond to e-mail or telephone calls. On a previous order that I placed the DVD's were very poor quality and there is nothing wrong with my DVD player. It is brand new.

There were also DVD's in the collection that were not part of the titled collection and once again the customer service response is very poor.

I have notified my credit card company and requested that they reverse the charge on my account.

I will continue to report the poor service relating to tvaddicts. Tv in any method or website that I can find.



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