Complaint / Review
Video Silo - Digital Silo
Non response or return of personal media tapes etc

I submitted several cassettes to video Silo for conversion to DVD. I received the dvd's as well as the original tapes, and was relatively happy with the results. However, several of the DVD's were mislabled and also played ending scenes at the beginning.

I requested a correction via email and was given an RMA number of 305803.7
I returned the media as requested to the addresswith a UPS tracking #. Items have been signed for. I have yet to receive a response indicating the status of the corrections, and have yet to receive even an email confiirming anything at all.

I have left message at the corporat offices, and several emails. ZERO response.

I would be quite happy to simply receive my origianl media and the defective merchandise and a partial refund for the errors.

Any thoughts, Help!!!