I bought a printer fron TecgSunny that was written as being a new printer. When it arrived I testeed it and found out it was new but had worn out parts on it.
I tried to contact TechSunny by email but only got a form letter response. When trying to call them all I get was a voice mail.
Finally got a response with a link to a RMA request form. I filled it out and before submitting it saw that I have to pay to send the printer back at my expense.
That is another $35.00 out of my pocket. I only purchased from TechSunny at first because of the good price. Now the final price is not good anymore and I would have been better off buying someplace else.
Then after hearing from other people how this is normal for TechSunny, I got even more worried.
Several people tell me that if I do pay to return the printer for a new one, that most likely I will either get the same printer back still worn out, or another printer but it will have problems too.
A friend that told me about TechSunny and not to use them said she tried returning a printer that was broken when it arrived and never got a replacment printer back. They kept the printer she returned and she never got a printer back from them. She had to have her bank chargeback the transaction. It took 3 months to finally settle.
At this point I am going to send back the printer and have my bank chargeback the transaction too and I will buy another printer someplace else.
The bad thing is I have to wait for my money back and I loose $30.00 for just trying to buy a printer from these scammers.
I am also filing a complaint with the BBB.
These crooks should be run out of business so they are not allowed to rip off someone else.
Kim
Red Oak, Texas
U.S.A.
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