Complaint / Review
Zagg - Invisible Shield
Great Product, Terrible Shipping and Customer Service

Zagg Inc. has a great product called invisible shield that can be purchased to cover most electronic products. Unfortunately, the orders never get shipped on time, and when they do ship, they ship the wrong product. It has happened twice to me. My invoice says one thing and there is something different in the package.

Their customer service is terrible and when you attempt to contact the company by phone or email, you get a response saying that they have an increased volume and please allow them more time to get back to you. If you are returning something, you will most likely pass the 30 day return period before someone actually gets back you, especially if they attempt to call you.

I would not suggest ordering anything from this company through the mail until they get their shipping services and customer service department together.