Usacomplaints.com » Electronics and household app. » Complaint / Review: Home Depot - Hot Water Heater Upcharges. #250221

Complaint / Review
Home Depot
Hot Water Heater Upcharges

I recently purched a gas hot water heater At Home Site. The phone owner that procedures telephone purchases explained the installment cost could be $200. He also stated their was the "chance of more costs to meet up signal". After I questioned what signal, he explained "building code for the region". Okay—so I might need to spend an additional $50approximately. Once the plumber came, obviously he discovered an array of 'signal violations' needing new components and support. I expected him what 'signal' he was talking about and who founded these costs? He explained the costs are "based on Homedepot" and also the signal is "Their State of Georgia". Okay, what exactly does this mean? Who knows? I had been subsequently informed that I'd to buy an examination permit for $50 to ensure that a building code inspector might emerge and verify the task. Do personnel truly visit all of the houses that use a heated water heater?"Yes, friend, they are doing".

The ultimate upcharge was $450. I reported and also the plumbing business stated "Homedepot does not cost duty, and so I may discount it $70." Does not cost duty? It is absurd that customers need to spend $650 to set up a $300 heated water heater that requires no further 1-2 hours of function due to some "signal".

Also, the plumber had all the upcharges published on a single page&to explain: the plumber simply tested off all the upcharges from the published checklist. He understood (and Homedepot understands) precisely what the additional costs are likely to maintain progress. Homedepot must be upfront and truthful about these costs when customers call-in.


Offender: Home Depot

Country: USA

Category: Electronics and household app.

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