I waited three weeks for an appointment at a&e factory services. 9/19/07 the tech called at 7:30 in the morning that he could not find my address. I called a&e when i woke up they told me he was here at 10:26. I looked for a note on the door that said he was there at 8:28. The young girl on the phone was telling me i am a liar and he was there. My husband and i were eating breakfast at the time the tech was supposable there at our kitchen table. With our dogs that would have barked if anyone ring the bell. Finally she said to call tomorrow to get another appointment because i already had the claim with them and i could not go anywhere else for help with my dryer. I called the next morning with an appointment for 10/3/07 got a call the night before that the tech will be there between 8am and 5pm. Slept on the couch by the front door so i would not miss him. Woke up at 10:15 called a&e they said we were number 4 out of 10 jobs for the tecn today. My husband called at 3pm they first hung up on him. He called back to speak with a manager who apologies but still no tech today. This is now my second day of missed work. Do not ever use a&e factory services. I found at least six other complaints about this company.
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