Complaint / review text:
From Oct. 2006 to March, 2007 I was charged "Premium Services" on my T-Mobile bills. During that time, I received dozens of spam emails with "bongo" or other such nonsense on them. Just opening and deleting them triggered these charges ranging from $2.99 to $9.99.
After calling T-Mobile twice and being told "You are in charge of your minutes" I checked the last page of the bills. Once it was on page 19 of 19 under "Premium Services." A nice person at T-Mobile asked if I had downloaded any ringtones or anything else. When I replied "no" they agreed it was a scam using fraudulent emails. They directed me to the company, Mobile Messenger, and gave me a 1-800 #.
Calling that recording allowed me to remove myself from the list, and T-Mobile blocked them from accessing my account. A reporter in Los Angeles called Mobile Messenger the second week of Sept., 2007. They first claimed to have never heard of me, then claimed I downloaded several dozen ringtones from funkyphone.com. A blatant lie. I never visited that site nor downloaded anything.
If there are others in California who have been scammed I would love to hear from them. Hopefully a large story in this major California newspaper will put a stop to this disgusting scam.