Usacomplaints.com » Electronics and household app. » Complaint / Review: Samsung LCD 32 HDTV - Major TV problems!. #235839

Complaint / Review
Samsung LCD 32" HDTV
Major TV problems!

We settled $1200.00 for this Television at the conclusion of December. The display went totally dark the start of June. Required support, it was per week before anybody might emerge to check out it. When the technician was below, he explained it was having main issues and would need to return to his look for restoration. Three months later the technician stated he was still awaiting a choice from Samsung on if the component required was available. At that time the technician submitted a study with Samsung stating the Television ought to be changed. I named Samsung after providing them with the necessary period of time they required to examine the statement (5 times), and also the Government Customer Service Consultant really had the nerve to inform me, 'Properly, the part-they wish to substitute is costly, therefore our specialized individuals have requested them to test various other repairs." I advised him that I'd already taken care of that component currently, combined with the remaining Tv, which the technician had already explained the collection couldn't be fixed since the component was unavailable. Then he decided to forward the situation towards the Trade division. Today, eight months later, I've to hold back for anyone to contact me and provide to deliver me exactly the same model, or maybe a 2007 model. After I questioned of a refund he was fast to inform me that Samsung wouldn't matter a reimbursement, nevertheless I really could attempt to get one in the shop that I'd bought the collection, despite the fact that they're under no-obligation to do this.


Offender: Samsung LCD 32" HDTV

Country: USA

Category: Electronics and household app.

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