I'm today 3 months without utilization of my Maytag dishwasher since it continues to be remembered for beginning home fires. It would appear that there's a break within the rinse-agent somethingorother, and also the fluid was dripping onto cables. You realize, the entire electric/fluid factor? Bad.
Therefore, I named your day that I acquired my recognition notice in a Consumer Reviews e-mail. I had been informed on 3/2/07 that my repair parts would arrive within 1 week. Then I ought to plan the fix having a local supplier.
At the conclusion of week two, I named again, and that I couldn’t cope with to some live individual for five minutes since I had been compelled through their automatic reporting company again. Obviously at the conclusion of the period, I had been hot and additional discouraged since this phone is actually on the Sunday, 3/17/07, and Maytag didn’t trouble to employees up their dishwasher recognition point about the weekend, even though this dishwasher recall affects 2 million clients.
I'd delivered a few emails to Maytag within the prior week wondering where my components are, and nobody on e-mail customer support had any concept. And so I sent again indicating my discomfort with this specific scenario and seeking a telephone call back. The return phone arrived on Thursday, 3/20/07,18 times after being informed that my components might appear within 1 week, and that I was informed the components are back-requested.
On 3/23/07, I named the dishwasher repair point again. Sharon got all my data and stated that I wasn’t within their program despite calling and confirming this issue twice. She stated there's been no components back order, and he or she expedited delivery of the components in my experience.
Therefore, Maytag continues to be laying in my experience for 3 months and somehow they dropped my fix report within their program despite confirming it by email 14 days before. I'm in the 3-week tag, beginning week four tomorrow, cleaning recipes manually and discouraged as all hell at Maytag. I didn’t decide to place poor components in my own dishwasher when it had been constructed. Therefore, I'm waiting as quickly when I may, my disappointment slowly burning.
Maytag’s customer support is terrible, as well as their fix guy isn't any longer unhappy.
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