Hello: my name is jerome, and I purchased a big screen T. V from RentA Center, brand new. It is a Zenith Model# PV5257RK. Serial# 381-43101060. It is a 1993. Last year it went out and cost us almost three hundred dollars to repair.
Now, this year it has went out again, we were watching it with a beautiful picture, when all of a sudden it made a loud popping noise, and we had no picture know sound, so we called the repair people again.
They came and picked it up, and later told us we had a power outage, and they had our set for almost three months trying to locate the part from zenith, or someone.
Then, they called us and said that zenith did not carry any parts for our year tv anymore. So, i then tried contacting zenith myself, and they said they could'nt help me.
So now we sit here with a $4.000 dollar tv set that no one can repair. I had read in your usacomplaints.com that several people had been ripped-off by sears on the same tv so i would just appreciate any help that could be given to me to resolve this bad business sale situation.
They never should have sold the sets if they could'nt repair them. Plus it was a bad set in the beginning having to be fixed twice in two years, at three hundred dollars a shot. Thank-you!
JEROME
DENVER, Colorado
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