I purchased a wireless router manufactured by Linksys (Cisco) at Circuit City. I made my decision based on the rebates offer through Linksys ($20.00) and Circuit City ($10.00). I installed the router, completed the applications and cut the bar code off the box and mailed it into the Linksys (Cisco).
Two days later I purchased another router for my business with the same rebates offered. I waited WEEKS and received my $10.00 rebate from Circuit City, but NO REBATE from LINKSYS. They sent a letter stating that they had to have the original bar code.
Well, since each box only has one bar code and their original paperwork did not call for the original I sent the original bar code to Circuit City which did request the original. After receipt of their letter I sent correspondence and copies of all documents, including a copy of the bar code to Linksys/Cisco and received NO RESPONSE.
I feel that I was cheated and that their policy is to deceive the public into purchasing their products. To date I have no response from the company Linksys/Cisco and will NEVER PURCHASE ANOTHER ONE OF THEIR PRODUCTS.
The application was lenghty and designed to be deceptive so that the customer will just either not complete the form or forget the rebate is due. This company "linksys" and "cisco" lies!..
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