I was a cingular customer for 2 years, In January I went to a nationwide plan that reduced my minutes from 800 to 500, but with rollover minutes and mobile to mobile! I was brought into the marriage with cingular by SBC! I used my phone with no problems til September. My contract expired but me and the wife were happy at this time and decided we would continue the service on a month to month basis. Cingular would bill me through my SBC account. I never had a cell bill that went over $70.00 so I had no need to contact any body.
In October of i recieved my telephone bill from SBC, with amount due to cingular for $358.63... I just freaked out... I had let my son borrow one of our phones and at the time had thought he had abused it. I got on his case and told him that he would have to pay the bill at which time he kept telling me that he had hardly used the phone at all. Well I went ahead and paid the bill.
In November of I recieved my telephone bill from SBC and this bill had amount due of $456.37 that was due to Cingular! I knew that my son had not run up this bill cause I had taken the phone away from him.
I called SBC to find out why my bill was so high. 90 percent of our calls on our phones were from my cell phone to my wife's cell phone. The Customer service Rep at SBC had told me this but he said there was nothing he could do but transfer me to Cingular, which he did! The Rep at Cingular told me that we had gone over our minutes by 800 minutes and were billed at 40 cents a minute. I told her that she was crazy that the only use our phones got was when we would call mobile to mobile and that was free! She told me I was Crazy and that I didn't have mobile to mobile service and my detailed billing would show that, and would show that our minutes were used up talking with each other! Well guess what? I never once in 2 years got a detailed billing from Cingular and told her that. I then told her that I was billed through my SBC account and that I never got a detailed billing from them either. She told me that it was SBC fault and that Cingular is owed thier money! I stated that only a crazy person would run up charges like these and told her to sue ME! I called SBC back and explained that they had put me in this position but they stated that it was my problem and there was nothing they could or would do! I have cancelled my land Line with SBC, my Dish network with them along with my Yahoo DSL internet and told them that I will not pay this cingular bill and I still have a Cingular Bill coming next month... I have had to divorce SBC as well and pick up Time/warner cable with phone service and road runner high speed internet as well...
What A nightmare, if any lawyer reads this and would like to speak with me please HELP ME!!
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