I've been able to make contact with Singer by calling (212) 575-0500. Demand the receptionest to connect you to the Company Legal Department. They are in denial and don't believe what is happening. They most likely will disconnect you a few times, but after several attempts they will put you through. I've already filed a claim here, but I feel this phone number noted in the heading will save a lot of time and additional aggrivation.
A friend
let's beat them at there own game.
U.S.A.
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