Usacomplaints.com » Electronics and household app. » Complaint / Review: RAC Enterprises - Topp Service Solutions ripoff. #136502

Complaint / Review
RAC Enterprises
Topp Service Solutions ripoff

Dear Sir/Madam,

I order a Uniden 2.4GHz Tru4485-2 DSS corldless phone from racent.Biz. The Amazon order number is: 058-2897032-6301907 on Jan 12. I received it at around Jan 20 - Feb, 3. When I opened the box, I found it used, while it said on the amazon.com that it was new. The sales rep's name is Rocco.

Just after nearly 6 months use before warranty (the seller then said the new phone only had 214 day warranty), the phone stopped working. So I contacted Rocco, and he asked me to return the phone to another company - Topp Service Sloutions whose headquater is locaed at Florida.

This compnay only sells refurb items of low qulity. I contacted Topp company starting from June 14 and and only after a month did I receive the exchanged phone. I recieved the exchanged ohone on July 19, again, the phone is refurb. And the phone stopped working again. I called this company on August 10. Until now Sept 12 I have received my phone now and it has been more than a month. I sent many emails and my emailed just blocked by their system. I also sent fax and no response yet.

Customers should be careful to do business with these compnaies.


Offender: RAC Enterprises

Country: USA   State: Pennsylvania   City: Hazleton
Address: 873 Peace Street
Phone: 5706060729

Category: Electronics and household app.

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