I bought a 47" television in March.By October the TV was not working properly, I contacted Westinghouse about a repair because I still had a warranty. The television was sent for repair and was sent back within a week. The television then did not work at all. I called and asked for a refund. I was told that it would take 14-16 weeks for a refund. I told them that was not acceptable for a refund. The customer service person (Ramon) told me that they would get it moved up to December 7. I called about a status update of my refund and was told that it got pushed back to December 14. I called on December 28 because I still had not received my refund. I was told that because of the holidays I would have to wait until January 4. I called Westinghouse again today and was on hold for over an hour with the waiting game. I demanded to speak to a manager or supervisor and was told that they were in a meeting. I have read that they do this when people want to speak to managers and supervisors. All of the voice mail boxes are full so you cannot leave a message. This company has given numerous people the runaround about their refunds and warranties. If you look at their Facebook page you will see how many dissatisfied customers are still waiting for refunds or replacement televisions. I just want my refund and everyone to know not to spend or waste your hard earned money on junk.
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