I terminated my own services with Sprint PCS, after getting outrageous overage charges. When disconnecting, I called Sprint's customer service and talked to a guy who said he took care of it.
A few weeks later I get a bill from Sprint with an amount due of over $160. Now this is after my full amount of my bill was paid. Here again, I called there 800 #. After being on hold forever, I finally talked to a lady. She said, that my services were cut-off due to past due balance, I argued that I disconnected them myself and that I don't owe them anything. She hung-up.
Well after a week or so, I didnt think about it anymore. Then I get a letter from a collection agency. I called them, they hung up on me also. Finally, I got to leave a message for a supervisor. They called back I told them I disputed this bill and even wrote a dispute letter. Still after all this, the collection agency still is hounding me for this $ that I shouldn't even owe. My contract started in Nov.'01. Well over my year I agreed to.
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