I would just like to inform EVERYBODY out there NOT to enroll wiht DEBTXS or any credit consolidation program for this matter. They are a comlete and TOTAL ripoff. You can always neogiate something with your credit companies and work something out and would I have know this before hand I would have done that BUT DEBTXS told me NEVER To talk to my creditors.
DO NOT answer the phone when they call. Ignore them, they will go away. Yes they were right. They did go away and so did my credit. I have had my credit DESTROYED by DEBTXS. I CAN NOT receive any credit. I CAN NOT refinance my house. NOTHING!!!
These people sat on my account for months and NEVER even contacted my credit companies like they were supposed after my first initial payment, which was almost $200, to tell them I was enrolled with their program and I was going to work on settling my accounts.
To make matters worse Pete Villasenor who was handling my account left the company not to much longer after he enrolled me and my emails and faxes were totally left untouched! Not to mention when I enrolled he did not tell me that the money that I was paying every month was going towards them and NOT towards settling my accounts!
So I also thought this whole time I was saving money towards my debt but I was paying DEBTXS. Not one person from the company contacted me, so if I was not paying attention or wondering what was going on god knows how much money they would have ripped me off. When I finally figured out what was NOT going on and canceled any further transactions with DEBTXS, Jacob Hendrickson, the client relations manager, actually told me NOT to call there company anymore.
All their client relations people would tell me different things everytime I called and needed a question answered. I had so many unanswered questions and no one to answer them. The owner of the company would take FOREVER to email me with any kind of answer. I have all kinds of documentation that I was taken over by DEBTXS! I did end up getting some of my money back that I paid them BUT How do I get my credit fixed which matters to me more than the money?
Anyone have any answers to help or do you recommend me getting a lawyer? I have already reported them to the Attorney General's Office and BBB.
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