Over a year ago, I was taken in by the sales pitch. I should have known better, but, I was deep in debt. I signed the contract with DebtXS and was instructed on dealing with the creditors.
At every opportunity to settle an account, DebtXS failed miserably. DebtXS personnel lied to me every time I contacted them by phone. Do NOT deal with their kind by phone.
I stopped dealing with them by phone. I only used fax and eMAIL.
Every time a creditor began harassing me, I contacted DebtXS. Needless to say, DebtXS failed to address the situation. My wife and I were under a lot of stress from dealing with the creditors (something that DebtXS should be doing).
When I cancelled the contract, I thought that I would get some of the $12,000.00 I gave DebtXS. DebtXS went to extremes to lie to me and prevent me from receiving my refund. I, against my better judgement, called the Client Relations department. I spoke with a James Johnson, who said I would receive my refund within 30 days. The 30 day deadline is 2 weeks old and I doubt I'll see my money any time soon, if at all.
DebtXS has lied to me from my first contact with them and I do believe that they will continue to lie to me. They are an immoral company.
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