I ordered a course from a webinar. Realized within a day that I did not have the time to utilize it. I sent an email asking for refund.
The course had already been shipped. I was told there would be return instructions in the box and I would be charged a 10% restocking fee. I followed the instructions and did not open any of the products. They kept me waiting for two weeks for a Return Authorization Number.
As soon as I received the Number, I shipped the course back and sent out an email that it was on its way.
The Post Office has confirmed that the package was signed for at 3:49 P.M. On Aug. 20. I sent an email and left phone messages requesting receipt of package and refund of my $900.00. I have had no response. Today is Aug. 30 and my mail and phone calls are still unanswered.
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