My husband and I were sent a bill from National One Telecom. When tring to dispute the charges via e-mail, which is the only way to communicate, we were told that the calls must have come from our computer because they did a trace and the charges were not a mistake and we are responsible for the charges. And then asked us how did we want to pay for the charges that were over $100.00 made to UNTD KINGD.
A few weeks later we received our telephone bill of $650.00 that was taken off and sent back to National One. But we still have the separate bills that we hold and don't know how to dispute them and prevent the charges going on our credit report. How do we handle this?
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