In April our household received a bill from National One Telecom in the amount of $168.00 for two calls made to the United Kingdom (44 207 335 84) for a total of 42 minutes. Immediatly realizing that these charges were false I looked for a way to contact the company. Finding that there was no phone number listed I went to nationalone.com where I had to download a program on to my computer just to find out what the charges were for.
With in minutes I received an e-mail back from them stating that these charges were for viewing an adult website. I then responded National One letting them know that there had been some kind of mistake and that they needed to contact me in a timely manner. Which they have never done!
I have now received my local phone bill which has a USBI charge of $93.20. When I attempted to contact them at 1-888-241-8724 a machine answered and told me to leave my name and phone number and I would be contacted on the folling business day, but I wasn't! When I tried to call back I was told by a machine that the machine was turned off.
I am at a loss of what to do. Not paying these bills can damage my families credit, yet these charges are not mine to pay for. Is there any hope or help?
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