I signed up for the "free trial" being offered online via internet, and received one box of cd's which I opened and the invoice read Free Trial, order total $0.00. I had just started my retirement process at work and got sidetracked and forgot about it for awhile. Planned to get to it later. Nothing due, so I let it sit. One day I checked in a shed next to the house for something and there was another box! I didn't know the mailman had left it. He does that sometime when a package won't fit into the mailbox. But usually he leaves a note. I had no idea how long it had been in there. I set it aside also, I admit I should have opened it but I didn't. Then I get a bill in the mail from Stroll (which is how they represent their selves) for $256.00. Well, I called the company and figured I'd just return this stuff and get things straightened out. I was told I could not return the product, the boxes would not be accepted, and would be shipped back to me and that there could be no refund! I was shocked! I said that they can't make me pay for something I hadn't really ordered. I just want the free trial to check it out. I hadn't realized the costs that was being incurred. I admit I should have read the fine print, if I seen any. Regardless, I should be able to return these cd's. I hadn't opened or played them. Do I have no recourse here??? Can this company do this? I'm sending them back anyway, with a letter not to send anymore cd's to me, and I'm contacting the BBB. If anyone has any information on how to report this or any other information I sure would appreciate it!
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